When ordering online, you can customize an arrangement based on the options given with the product. If there aren’t options then that product cannot be customized online. However, you can always call us at (646) 583-1930 to request a customization. A representative will always be here to personally answer your call during our business hours. 

Depending on the arrangement, if there is an option for a "Vase" or "No Vase", then you can choose if your arrangement is in a vase or wrapped.

Yes, in your shopping cart there is a text box where you can provide a message for your recipient.

Once your arrangement is delivered you will receive a delivery confirmation at the email you provided during the checkout process.

Yes, in your shopping cart there is a text box where you can provide your preferred delivery date and time.

Your arrangement will be placed in a location at your address where we see safest, whether that be with a doorman, at your front door, or at a front desk.

We accept Visa, MasterCard, American Express, and Discover credit cards. We also accept Google Pay, Apple Pay, and PayPal.

After you have placed your order, you will receive a payment confirmation at the email you provided during the checkout process.

To make adjustments to your order after it has been placed, you can call our customer service line (646) 583 - 1930, so we can make the adjustments for you.

Yes you can! We are flexible with issuing refunds for items that have not been delivered. Give us a call at (646) 583-1930 to cancel your order as soon as possible.